Export compliance business models and related it solutions

Hi
I'd like to discuss business models in Export Compliance.
I have come across three models.
Model 1: Physical exports: This model involves an order life cycle that is typically between 1 day to up to a few months. The shipment of product needs to be accompanied with documents such as the commercial invoice that need to have export licensing data on it. If the customers are repeat customers it would make sense to retain the latest restricted party list (RPL) screening results and also history. Since the order life cycle is a few days there is some breathing room for manual intervention to resolve RPL and export licensing issues.

Model 2: Online downloads: The second model is for products that don't need to be physically shipped. Example, online downloads. This model involves an order life cycle which ranges from a few seconds to a few minutes. Since the product doesn't need to be shipped there generally isn't a need for shipping documents. The customers aren't generally repeat customers and therefore their RPL results may not need to be reused and a history for the customer may not need to be retained. Since the order life cycle is a few minutes there is very little time for manual intervention to resolve RPL and export licensing issues. This model may have higher volumes that the first model.

Model 3: Site access: Export compliance screening may be required when customers, vendors and other persons access a company's facility. The life cycle of the transaction is a matter of seconds as the person is waiting to enter the building/facility. The person may not be a repeat visitor so the RPL screening results may not need to be retained. The history may also not need to be retained. Since the life cycle of the transaction is very short there may be little room for manual intervention to resolve issues. The volume of transactions in this model will vary based on the number of visitors.

Please add a comment if you are aware of another model.

Now moving to the applications that support these models. Let's say your company uses more than one model and your volumes/projected volumes are large.It makes absolutely good sense to have two applications/instances of an application support the two models. The only exception being the needs for model Model 2 and Model 3 may potentially be combined into one. I think having one application that satisfies the needs for Model 1 and Model 2 isn't the best course of action.

Let me know your thoughts/comments.
Cheers

Oracle's Global Trade Management Product -4

Hi
I am hearing the Oracle GTM product will be released in August 2009. I am still trying to get my hands on the presentation made in Open World 2008. I will keep you posted.

Cheers

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Cool Tools 1 - Export Compliance Dashboard

Hi
I am starting a new category in my blog called cool tools. Whenever I find a tool or product that I find interesting and useful I will share.
I was on the export compliance training institute website and found the export compliance dashboard: http://learnexportcompliance.com/dashboard/index.php.
It's a cool tool you can download for free be providing some personal information.
The dashboard lets a trade compliance specialist look up EAR, ITAR, OFAC regulations, denied party lists etc.. from one single spot.
The tool can be periodically updated using the check for updates button on the dashboard. The result of this action tells you if you have the latest regs or you need to download a new version.

I thought this was a cool tool. Did you?

Cheers

SAAS/ASP vs In House implementation

Every company that wants to implement a Trade Compliance application is trying to decide if it wants to implement an standalone version behind it's own firewall or use a software as a service
vendor or Application Service Provider vendor to host a solution outside it's firewall. I am sure this is even more relevant today with companies trying to be as cost conscious as possible. There is potentially a trade off between cost and risk. Here are some major areas to consider while making this decision:

1) How large are your volumes? If you are a medium/large company that has many millions of transactions a year it may make sense to look more closely at the in house solution. This is
because your fixed costs of hardware, software and support personnel will diminish as volumes
increase. I believe the sliding scale pricing model that ASP/SAAS vendors provide can prove to be more expensive than an in house implementation.

2) How many applications does your company run in house? If your company runs many applications then the support personnel you hire can be leveraged for your in house TC application. They will have experience in the physical architecture that your company prefers and assuming your TC application has a similar architecture they will be able to easily support it and keep it up to corporate standards.

3) How specialized are your requirements? If your TC requirements are very specialized it is possible the vendor will need to write a lot of custom code to support it. In this case it may make sense to take a closer look at an in house implementation. This will enable better control of the code and may also help in easy modification of it as there will be less reliance on vendor resources. Also if you are in a rapidly changing compliance requirement that requires you to change custom code it may make sense to have your implementation in house and have
a few dedicated in house resources rather than trying to bank on vendor resources.

4) How protective are you about your data? TC transaction data can have sensitive customer and pricing information. Regardless of the physical and electronic security your ASP/SAAS vendor may provide I think a corporate firewall and corporate physical security can be better monitored and remedied. Better safe than sorry!

5) Will my old data be readily available? Once the volume of transaction data becomes high some of the data may be archived to help improve with performance of the application. While working with an ASP/SAAS provider you must be comfortable that the data which will be archived will be readily available for viewing and reporting be it for an internal or external audit.

I hope this post gives you a good framework to make a decision between SAAS and in house implementations.

Cheers

Thank You!

Hi

Apologies for not blogging for around two weeks. Things have been pretty busy with work and personal life.

I recently attended a Thanksgiving dinner at a friends place. My friend said a prayer to thank for the things he had. It reminded me that I had many things to be thankful for this year. One of things I am thankful for is this blog and it's many readers. I started this blog as a fun project to express my ideas on Trade Compliance and Trade Compliance IT. I never imagined that approximately 2 months after starting this blog I would have approx 400 visits and around 150+ unique visitors. Some of you have contacted me expressing words of encouragements. Some of you have contacted me asking for advise. I am glad you contacted me. I am sure we will be richer by our associations. I want to thank you all who are reading from all over the world for the time you spend reading my blog and sending comments.

Please continue to send your comments (the pencil icon under each post) as this is what is keeping me going.

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Thank You again to you all for reading!

Trade Compliance IT Strategy

Hi
I have spent many years working in Strategic, Tactical and Operational roles in Trade Compliance IT. The interesting part is my previous jobs have need me to play all three roles. I attribute this to the low number of people with TC IT skills. Of late I have started becoming pretty tired of the operational (including production support) and the lower level tactical tasks. I strongly believe it's time for me to focus on a Strategic role. While I haven't found my dream job :0) I do want to put out my thoughts on TC IT strategy and prepare for it.

My approach to TC IT strategy is very simple.

Step 1: Start grouping your needs into buckets. Each bucket must be an aggregation of similar needs. For example, HS and ECCN classification would be in the same bucket.

Step 2: Break out your needs into short term, medium term and long term needs.

Step 3: Determine what functionality will help you meet your needs. Some areas to keep in mind are security, auditability and ease of use. There are many more.

Step 4: Determine ballpark transaction volumes for your needs. For example, you want to do ECCN classification. Then you may want to estimate how many sku's/products will need to be classified/reclassified in the next 1,5 and 10 years.

Step 4: Determine the solution that fits the needs in steps 3 and 4 in the short and medium run and can scale to the long term needs. Once you think of the solution this way you will not lose sight of scalability needs/requirements.

While looking at a solution there are some other factors that you need to keep in the back of your mind like Total Cost of Ownership, vendor stability/longevity, vendor partnership, software and master data quality.

Let me know your thoughts on other areas that I need to consider to come up with a good TC IT strategy. Let me also know if you have a TC IT strategist in your organization who works on long term solutions.

Cheers